We renew our home and contents insurance on 1 January each year. Easy to contact and make changes or update policies. The tables below show which insurers fared best and poorest in our survey. The company given the task of reinstating our property to its former glory could not have been more efficient and competent . I had a leak nearly 3 years ago and now they want me to produce receipts and quotes for the work that was carried out. I was put in contact with a Company LV use to carry out repairs. We use cookies to make sure your experience is as good as it can be. Over 2 weeks i had 10 burst water pipes chewed by mice i had pipes repaired by british gas insurance. All rights reserved - Privacy Policy, Insurance Choice Awards 2017: The Finalists. LV - Liverpool Victoria home insurance reviews can tell you how good this product really is. We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Very happy with LV. All details clear and straightforward, could add further items to insurance if required. Hi all Rang LV today, as I have 2 insurance policies with them and thought I’d get a reasonable quote. I was put in contact with a Company LV use to carry out repairs. Excellent, straightforward and value for money process. We hear so many horror stories about how difficult insurance companies can be but LV were wonderful. We had our house insurance through Legal and General which was taken over by LV in January 20. AA Home Insurance customer reviews How you rate our service. It looks like I will have to go to the Ombudsman. We got a home insurance with them this year not knowing if we start it 2 days before the another expire then none of the insurance company will pay for us (which we found out is another lie too). Felicity Hannah. Received a discount as we already hold a motor insurance policy with them. I was put in contact with a Company LV use to carry out repairs. I've been insuring with LV for several years and they offer discount with multiple products, such as car and travel insurance. have reinsured with LV for years as it is a straightforward process with solid cover and the price is competitive every year. How well did LV - Liverpool Victoria handle your home insurance claim? We breakdown all home insurance products into one of three categories: home insurance … No over 2 weeks oh so your xs is £350 so time 10 your xs for repair is £3500 what a great deal. © 2020 Liverpool Victoria, County Gates, Bournemouth, BH1 2NF, UK. When I complained to LV, the sales rep said, 'well, let me see if I can improve on that,' but it was too late. At the end of the first year, (last month), each premium went up by over 16%. I decided to use a local chap and all I had to do was give him a ring. I got him to Email me the letter and to my astonishment I have basically be accused of fraud. LV have the slogan 'It's our heart that sets us apart' I find this highly ironic. 98% Of our customers would buy from Admiral again. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback. Thankyou LV again I really wouldn’t be able to have the bike I wanted without you. They were calm, re-assuring and got the job done without drama or panic over the cost. How quickly did you get the policy documents? Keep up the good work! Compare three of the best home insurance companies. Their home insurance service is rated as 9 out of 10, based on over 23,000 reviews. At Reevoo we're committed to helping buyers make the best choices. I just don't think you can beat that for service. By far the best deal on contents assurance and premium goes down even more year by year. Their customer service is second to none. I have never in all my years been so angry, i have been left with an unusable bathroom and bedroom. Insurers have to … 19 Reviews of LV= | Liverpool Victoria. Unfortunately I had water leak, the first call I had was really good and positive. Leave a LV= Home Insurance review to help others save money with the best cashback offers around. Last year, after reading a review, I took out motor, home, and travel insurance with LV. Fast foreword until 19 Nov 2020, I have tried and tried to get them to let know what was happening, assured a phone call back nothing. I needn't have worried.! How well did LV - Liverpool Victoria handle your home insurance claim? They have no heart! In June we contacted L&G as we were concerned about possible subsidence to our home. If you are after the most competitive quote shop around instead of going to who you know,,, it’s worth the effort. I chose LV when my current home insurance providers renewal price went up a lot from the previous year. TriTim 1965 In fact, 78% of customers reported an "Excellent" experience and just 4% a "Bad" experience. I rand lv to deal with water damage .They said did it happen... i had a mouse infestation. I initially went with LV because it had good reviews and a reasonable quote. And that L&G's policy makes the wording in their policy so ambiguous. Your home is your castle – time to protect it properly. It was only in the morning when I left the house that I found the whole roof ridge with one end hanging from the roof and the other in the front garden surrounded by various slates and other stuff. LV's home insurance is underwritten by Liverpool Victoria Insurance Company Ltd. Read our reviews of all the insurers who took part in our home insurance analysis Does LV offer the best home insurance? Over its 175 years in operation, LV has grown to offer a range of financial products including home insurance, car insurance, and travel insurance. * Customer reviews . After a very lengthy time scale due to a difference of opinion between... We had our house insurance through Legal and General which was taken over by LV in January 20. I rand lv to deal with water damage .They said did it happen Fine for contents insurance, easy to do online, cheap enough. Other top performers for car insurance included RSAand LV, scoring 83% and 82% respectively. He came out and looked at the job, sent photos by email to LV and they phoned him 5 mins later to tell him to carry on with the job. LV= Liverpool Victoria Home Insurance – Questions & Answers. As such, at a time when so many people are struggling financially due to Coronavirus, and at a time when lots of people are having issues with their mental health and emotional well being, we have been hit with a bill of thousands of pounds for an issue in our house that we were completely unaware of when we moved in, despite having a survey done. During a pretty vicious storm here in the Highlands we lost part of our roof during the night. I have been with LV for house insurance in the past but recently I had to change my motorbike insurance and LV were the only company prepared to give me a realistic price on my premium! i had a mouse infestation. Alan Wilson ~ April 2nd, 2018 at 7:46 pm. Meanwhile, for home insurance, LV again finished near the top of the table, followed closely by Churchill. At a very challenging time they can be relied upon to deliver a service second to none. Read 369 customer reviews of the Admiral Home Insurance & compare with other Home Insurance at Review Centre. So once my house insurance was up for renewal I contacted them and the service I received was second to none. I wrote back explaining that I have not got any but told them to look at the last time I had a leak it was different part of the house. I just wouldn't go anywhere else. Haven't needed to use them for claiming so unsure of level of service that may be available in those circumstances. … I have been with LV for house insurance in the past but recently I had to change my motorbike insurance and LV were the only company prepared to give me a realistic price on my premium! The process was easy and the customer support that I have experienced has been professional, friendly and efficient. Our LV - Liverpool Victoria home... LV - Liverpool Victoria home insurance reviews can tell you how good this product really is. LV's website was easy to navigate, clear and great value considering it is from a trusted and well known company. Took out home insurance policy with LV after looking at compare.com. They quoted a competitive price, documents soon received in post. The guy didn't even mention we will have to go online and sign up for a new, more expensive contract, he just said he will change the date and he even wrote in the email we will get the new one (without doing anything from our side). And an issue which is 100% not our fault. I am now waiting for a reply but the way they have been so far with communication I doubt that I will hear back. Read 218 customer reviews of the LV= Liverpool Victoria Home Insurance & compare with other Home Insurance at Review Centre. Our lovely staff weren’t that lovely and my existing policies meant nothing. I am disgusted that we are not covered. Their policies are easy to understand, good value, don't increase dramatically on renewal, and if you need to contact them they are very approachful and helpful, and I'd heard very good reviews from people who have had to make a claim that they are quick and easy to deal with then too. Unfortunately I had water leak, the first call I had was really good and positive. Get your finance sorted before you buy your car The Reevoo Consumer Promise. They came around and did a detailed inspection and could not pin point the exact problem. Have you ever had a policy with LV - Liverpool Victoria? Policies are then assigned a star rating based on their attributes. Not to mention that the price I was given for my house insurance premium was great aswell! How quickly did you get the policy documents? LV= home Insurance customer reviews On their own website, LV= have customer reviews verified by Reevoo. About to complete sale of previous house and found a major leak in en-suite bathroom. As a former employee of respected UK insurers and Lloyds brokers I submitted a straightforward claim for vehicle damage caused by reckless driving to LV who insured the offending vehicle under a motor trade policy. 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