New box opened G933 headset. I only had the front left and front right channels. Make sure you have the Logitech Software Open when you repair the headset otherwise this fix will not work and you wont see the headset at all in the Logitech Gaming Software. Users began reporting the Logitech g933 mic not working issue after a potential update of Windows. Keep in mind that there are many ways to detect if each speaker is working properly, and that’s what I did to be sure I wasn’t the problem. If the unifying receiver is not working, you should check if you have the driver file installed on your computer. I have the same problem with my Logitech H390 too. I got it new in December 2017 and it worked perfect until yesterday. Each version of Windows has a proper USB driver which allows for communication devices such as Logitech Unifying Receiver to work on your computer. Suddenly it was changed to "Lync Audio Device" and stoped working. I've tried charging it again, taking the battery out and putting it back in, reinstalling the software even, none work. Support. I also updated the firmware and reinstalled the Logitech … Same problems like descriped from Nublex:-headset not working -name of device has changed to lync audio device on my computer-Mute indicator light has dimmed About the FAQ, the default setting for G933 is 48 kHz 16 bit. But you can still use the headset (but you will not be getting the 7.1 sound you paid for with the logitech g633) To continue to use the headset look to see … Works well with wire, but when I plugged in the USB wireless adaptor to PS4 there was no lights nor action. Logitech G933 not turning on. I'm on … G933 is a masterful headset with everything any gamer needs. For instance I mute it on discord then unmute it. So a few months ago, my headset, a logitech G933, stopped puttin gout surround sound. Tested same adaptor in USB slot on computer, still no lights. If this does not work then the sound card in the USB headset or teh USB connector has failed. This behavior was seen with most of the users whoever updated the Win 10 system through the Windows update module. If these drivers are missing, you will not be able to operate the device. I have to change output device to default then change it back to the Logitech G933 Mic. Do I need to activate this thing or does this sound like a defective USB? No, The Logitech G933 does not work with the Xbox one wirelessly You are required to have a Cord, I purchased it and found out that the Xbox one is unable too connect wirelessly, And Returned it, And Purchased the Astro A-50 Headset, And it had instructions with them, Where the Logitech had a small picture diagram and that was it. Only way to get the mic to work again is to go back to default mic then change it back to g933 mic in Discord or any game I tried it on. Sure it sounds good and the durability/battery life is decent, but that doesn't count for much if the headset doesn't work properly most of the time. I charged it for a few hours once it ran out of juice, went to bed and as soon as I tried them it didn't turn on. Advanced features include Pro-G™ drivers for booming bass and crystal-clear highs, DTS® Headphone:X 7.1 surround sound, and 2.4 GHz wireless for solid, low-latency, connectivity and multi-input connectivity lets you connect multiple devices. You also may need to restart the Logitech Gaming software or even your system after you pair the headset for the Gaming software to recognize the headset. Unfortunately it isn't advertised anywhere that the G933 isn't a very well made headset and is extremely inconsistent.